The Plains Veterinary Hospital

The Plains Veterinary Hospital is a small-animal clinic in The Plains, Ohio, located at 71 S Plains Rd. It treats dogs and cats. Google reviews show a mixed local reputation, with some clients describing good outcomes for routine care and illness, and others reporting concerns about communication, post-operative care, and perceived billing practices.

Services

•Veterinary care for dogs and cats
•Routine checkups
•Parasite treatment (deworming referenced in reviews)
•Spay and neuter surgeries (referenced in reviews)
•Care for tick-borne illness such as Lyme disease (referenced in reviews)
•Dental concerns and follow-up imaging discussed in reviews (dental issues noted; X-rays recommended)

Pricing

No published pricing information is available.

People

An owner referred to as Mr Kroner is mentioned in reviews.

Reviews

Google rating is 3.2/5 from 46 reviews. Recent written feedback includes one positive review citing good care for dogs from routine visits through a severe Lyme disease case. Other recent reviews describe concerns about bedside manner and compassion, dissatisfaction with interactions with the veterinarian/owner, and claims of a focus on increasing bills; one review notes the receptionist was respectful. Some negative reviews also mention alleged problems with post-surgical outcomes and post-operative cleanliness, as well as concerns about missed or delayed diagnosis of parasites and oral issues.

Reviews for The Plains Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 46 we track in total. Recent reviews may not be representative of overall sentiment.

Griffin Wilfing

2 weeks ago

My first and only review ever. I took my cat to the vet and they “dewormed him” I took him back to get neutered and mentioned he was still showing signs of worms and they just brushed it off and said he didn’t have worms, then told me he had rotting teeth after he got neutered and to come back in a month for X-rays. I took him to another vet because he still seemed sick as I mentioned to the vet when he got neutered. The vet said he definitely had tapeworms and many more parasites then told me what was wrong with his gums. He said how poor the cat was managed at the last vet because it didn’t require any tests to see the worms or to diagnose his gums. It upsets me that they let my cat go so long with worms and to risk tooth decay on my cat when they could have just looked at his gums and checked him for worms again really fast. It took 10 minutes at another vet to diagnose my cat. This vet couldn't diagnose him on a 30 minute appointment and a full day of him being there for surgery. Either the vet didn’t care or is incompetent I don’t know which is worse. Edit: Two years later and I’m still pissed. The more I think about how this vet is just a money grab and does not actually care about the animals. I even forgot to mention that when I left my cat there to get neutered when I picked him up he was covered in his own feces. So either after surgery they did not check on him at all and just left him in the kennel or they didn’t feel like cleaning it. Which by the way if they would have noticed his feces they probably would have easily known he still had the worms they “treated” him for. Disgusting place that needs to be out of business.

Candace Troiano

ourdodgyworld

2 months ago

The Plains Veterinary Hospital has always taken great care of our dogs from routine checkups to a horrible case of Lyme disease. You really cant go wrong with this vet clinic.

7078tnt

5 months ago

All these negative reviews are spot on. The veterinarian there doesn’t know how to speak to people and has no compassion. This practice is all about money. I don’t mind paying for good care but it’s clear they are working only to increase your bill. The receptionist was the only person who spoke to us respectfully and was nice. Go elsewhere your pet will be much better off. Trust the reviews.

A. M.

The less than glowing reputation that the owner, Mr Kroner has earned in this community is absolutely well-earned. I simply wanted to talk to someone about a spay surgery that turned into a total of $1,750 because my dog's incision that took place at The Plains V was wide open a few days later and I had to have it corrected at MedVet. Extremely traumatic. Mr. Kroner's conduct toward me was ice cold without one shred of kindness or compassion, totally devoid of any humanity whatsoever. I literally had to ask him to stop raising his voice at me several times. My first encounter with him was back in 2013 when I had to have a surgery at his original office corrected while I was in Dayton, and I never went back to his clinic again. I wish I had filed a formal complaint back then. Anyway, turns out at some point he took over The Plains and here we are again. I have never encountered a more unprofessional, cruel individual in my life. I will be filing a formal complaint with the state board.