Banfield Pet Hospital

Banfield Pet Hospital in Willoughby, Ohio is located at 36395 Euclid Ave, Willoughby, OH 44094. The clinic treats dogs and cats. Recent feedback highlights supportive handling for nervous or reactive dogs, alongside at least one complaint about appointment scheduling reliability.

Services

•Veterinary care for dogs and cats
•Wellness plans mentioned by reviewers
•Staff support for reactive or nervous dogs, with attention to keeping pets comfortable
•Help with prescription-related pet food paperwork (prescription card for prescribed food)

Pricing

No published pricing information is available for this clinic.

People

Reviews mention Sonja, Dawn, and Dr. Raji.

Reviews

Google reviews show a 4.1/5 rating from 241 reviews. Recent comments frequently describe kind, respectful staff and patience with dogs that are nervous or not friendly, plus positive experiences with wellness plans and front-desk help. One recent review reports problems with online scheduling and an appointment not being honored as expected.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 241 we track in total. Recent reviews may not be representative of overall sentiment.

Olivia Onder

3 months ago

I scheduled an appointment on 07/04 for 07/10 at 1:30pm online. I just had an odd feeling this morning so I called to confirm the appt time. Receptionist tells me “our online schedule doesn’t really work.” Block pts from being able to book online, put up a little memo to call and confirm, literally anything other than just “well it just doesn’t work.” Took a day off work to take my dog to the vet, and welp too bad so sad they don’t have anything in the near future. If they treat there schedule and my time like it doesn’t matted, why would I trust you to treat my animal with care. This place blows

Kelly Cecil

Banfield Willoughby has been great in caring for my dog Comet! He’s reactive/nervous and always take the time to make sure he’s comfortable. Their wellness plans are also beneficial to save money and keep him as healthy as can be!

Olivia Gilpin

4 months ago

Love Sonja, Dawn, and Dr. Raji!!!

Justina Darden

I love Bsnfield! They all know my son by heart! For reasons that are no so good; HOWEVER, they still treat him kindly and respectfully! They also go above and beyond while working with our family to get him taken care of because of his not so friendly disposition. Thank you all at Banfield! We truly appreciate each and every one of you.

Erica N

I went in today to get a prescription card for the food my dog's vet prescribed for her. The woman at the Banfield front desk, Dawn, was friendly and helpful. She patiently walked me through the process, which was quick and easy. If your fur baby needs prescription food, Willoughby Banfield is just the best.