Sagamore Hills Animal Hospital

Sagamore Hills Animal Hospital is a veterinary clinic in Sagamore Hills (Northfield), Ohio, located at 11844 Valley View Rd. On Google it is rated 4.7/5 from 187 reviews. Recent feedback includes both long-term clients who describe attentive care for their dogs and a smaller number of reviews raising concerns about customer service, communication, and disagreements over medical recommendations.

Services

•Veterinary care for dogs, including ongoing care over multiple years (as described by clients with Australian Shepherds and German Shepherds)
•Medical assessment and guidance for health problems, with clients describing advice as thorough
•Diagnostic testing with results sent out for interpretation (mentioned by a reviewer)
•End-of-life discussions, including euthanasia recommendations in at least one client experience

Pricing

No published pricing information is available.

People

Dr. Merrick is named in recent reviews.

Reviews

Google rating is 4.7/5 based on 187 reviews. Positive comments commonly describe the staff as caring and helpful and note consistent care over years, with some reviewers highlighting thorough, expert advice. Critical reviews mention poor customer service and include one detailed account describing concerns about communication of test results, billing, and a disagreement with a euthanasia recommendation and declined treatment.

Reviews for Sagamore Hills Animal Hospital

Note: Showing the 5 most recent Google reviews out of 187 we track in total. Recent reviews may not be representative of overall sentiment.

Lori Sekerak

3 months ago

Great Place to take your Pet , Very Caring and Helpful, We Love Them and Rambo Too !

Kristine Gordon

5 months ago

Very helpful and caring staff.

Evan Wentz

5 months ago

I've been taking my Australian Shepherd to Sagamore Hills Animal Hospital for around 5 years and now my wife and I started taking our German Shepherd. They always take great care of our dogs and offer thorough and expert advice on how to address any medical problems we encounter.

Robyn

6 months ago

** Read All - We started going there 10 years ago and have seen it's decline. My husband took in our 13 year old baby in as she was not feeling well last spring break while I was out of town. She was vomiting and very lethargic. They advised my husband to euthanize her as she had "cancer" and only days left. My husband requested IV fluids and felt she had an infection - Dr. Merrick declined treatment. He was a mess, as was I on a cruise. Cried for days. Priya had test done that where sent out to outside vet for reading - we never received the results as Dr Merrick went on vacation. Had to call to see if they came in - and nothing said cancer. We called an online vet for an opinion to look at the results - she agreed nothing said cancer. Just inflammation. He took her to the emergency vet and ran up a 4k bill - they could find nothing wrong with her. She started doing way better ! All she needed was the fluids and antibiotics from the emergency vet. When I came home we went to Aurora Vet and she was diagnosed with a UTI. We requested a refund and they said they stood by Dr. Merrick. *** Most of the good reviews on here are mostly paid boosters - look at where they have reviews. The horrible reviews are from us locals can tell by names. *** If your dog is in the double digits they will just euthanize. Doing pretty well for days left last march. She is a super dramatic husky mix. We know she wont live forever - but if you are vet at least make an attempt to care or your basic job. -> the kicker is they keep billing me $70 after I have had over 6k in bills for a UTI. Even after I complained - They offered no apologies, credit, or nothing. Very rude. Photos below are from today.

p p

9 months ago

Poor customer service