Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in Holland, Ohio, located at 1450 Spring Meadows Dr. It treats dogs and cats. Public feedback is mixed, with some reviewers describing friendly care and clear communication, and others raising concerns about scheduling and billing around a wellness plan.

Services

•Veterinary care for dogs and cats
•Wellness plan mentioned by reviewers
•Drop-off appointments mentioned by reviewers
•Veterinarian speaks with pet owners and reviews instructions after visits (reported in a review)

Pricing

No published pricing information is available.

People

No individual veterinarians or staff members are named in the available reviews.

Reviews

Google reviews show a 3.9/5 rating from 177 reviews. Recent comments include positive notes about friendly, welcoming staff, “great service,” and a veterinarian taking time to explain instructions. Critical reviews mention long drop-off stays, concerns about overbooking, and dissatisfaction with wellness plan billing and payment expectations after a pet’s death.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 177 we track in total. Recent reviews may not be representative of overall sentiment.

Javier Zavala

1 month ago

I've head the wellness plan for my Pittbul from when he was 5weeks old till he passed the biggening this year. I wasn't aware that i still had to pay out the remaining balance for services that was never used because of his passing. When I told them I couldn't pay the balance in full and that I could pay it payments. They told me that I had to pay it in full, even after paying for the welness plan for over 13yrs. You guys preach about loving these animales but are heartless when it comes to money. Never again will I have anything to do with your hospital. I just hope that this comment may help others to not make the same mistake as I did and waste there hard earned Cash on an organization that has no symphaty.

Sonia Reid51780

I will highly recommend you take your dog here they are very friendly n welcoming n take good care of your pet

Chip Williams

I took my dog in for care,and they had him in for 8 hours. And when we picked him up they said he peed himself. My dog never peed in his crate. I wish other vets would honor this wellness plan. Because we are on a fixed income and can't afford other care plans that is honored at all vets. I would not recommend this place because it seems like they care more about the money coming in then the animals. If they cared about the pets they wouldn't be a drop off vet. They over book because the more money comes in.

Richard Faulkner

2 months ago

always great service

Lori Onweller

3 months ago

The staff is very nice. The vet comes out and talks to me and makes sure I understand any instructions.